At Green Sharke, customer satisfaction is important to us. Please read our return and refund policy carefully before placing an order.

Eligibility for Returns

Returns are accepted only under the following conditions:

• The item received is damaged

• The item received is incorrect

Requests must be raised within a specified period after delivery. Proof such as clear photos or videos may be required to verify the issue.

Return Conditions

To be eligible for a return:

• The item must be unused and unworn

• It must be in its original condition and packaging

Items that do not meet these conditions may not be accepted.

Non-Returnable Items

Returns will not be accepted for:

• Change of mind

• Size or color preference issues

• Items damaged due to misuse or improper handling after delivery

Refund Process

Once the returned item is inspected and approved, a refund will be processed. Since we operate on cash on delivery only, refunds will be handled through a suitable method communicated to the customer.

Refund processing times may vary depending on verification and approval.

Exchange Option

In eligible cases, we may offer an exchange instead of a refund, subject to product availability.

Contact

If you have questions or wish to request a return, please contact us at [email protected].